Frequently Asked Questions

1. What products does Sipandkit offer?

We specialize in high-quality bar accessories and wine tools, including pourers, stoppers, bar spoons, measures, strainers, corkscrews, openers, and electric wine openers.

2. Where do you ship?

We offer shipping across the United Kingdom.

3. What are your shipping charges?

Shipping fees are calculated at checkout based on your order total and delivery location.

4. How long will it take to receive my order?

Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days, depending on your location.

5. Can I track my order?

Yes, once your order has shipped, you will receive a confirmation email with tracking information.

6. What is your return policy?

We accept returns within 30 days of receipt. Items must be unused, in original condition, and in their original packaging. Please contact us at support@sipandkit.com to initiate a return.

7. Are there any items that cannot be returned?

Yes, personalized or custom-made items are non-returnable unless they arrive damaged or defective.

8. How do I contact customer support?

You can reach us via email at support@sipandkit.com or by phone at +447452771809. Our customer service hours are Monday to Friday, 9:00 AM – 5:00 PM (GMT+1).